Privacy Policy
Effective Date: July 20, 2025
Website: www.luminousipsbd.com
Operated by: J.B ENTERPRISE BD
At LuminousIPSBD.com, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of personal data when you interact with our website:
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Name, Address & Contact Details (Phone, Email, WhatsApp)
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Shipping & Billing Information
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Payment Details (processed securely via SSLCommerz; we don’t store your card/banking information)
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Browsing Data (via cookies, Google Analytics, etc.)
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Device & IP Information (for security and performance)
2. How We Use Your Information
We use your data for:
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Processing orders and delivering products
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Customer support and warranty services
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Sending order updates or promotional offers (with your consent)
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Improving our website performance and user experience
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Preventing fraud and maintaining security
3. How We Protect Your Data
Your personal information is stored securely. We use industry-standard SSL encryption, firewall protection, and restricted access to sensitive data. We do not sell, rent, or trade your personal data to third parties.
4. Payment Security
All online payments are processed via SSLCommerz, a secure and PCI-compliant payment gateway. We do not store your credit/debit card or mobile banking credentials.
5. Cookies & Tracking
Our site uses cookies to:
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Track user sessions and preferences
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Analyze traffic via Google Analytics
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Enhance shopping experience
You can modify your browser settings to decline cookies, though it may affect site functionality.
6. Third-Party Services
We may share necessary data with trusted third parties like:
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Courier/Logistics partners (for delivery)
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SSLCommerz (for payment processing)
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Service technicians (for installation/warranty)
These partners are required to protect your data and only use it for the intended purpose.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion
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Withdraw marketing consent at any time
Please email us at jbenterprisectg23@gmail.com for such requests.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
9. International Data Transfers
Although our website is operated from Bangladesh, certain data may be processed using international servers for services like analytics and hosting. All transfers comply with global data protection laws.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated “Effective Date.”
Contact Us
If you have any questions or concerns regarding your privacy, please contact us:
Email: jbenterprisectg23@gmail.com WhatsApp: 01914705339, 01979705339,
Website: www.luminousipsbd.com